AI in Cybersecurity

Salesforce Acquires Tenyx to Revolutionize Customer Service with Voice AI

How NICE Is Using AI to Improve the Online Customer-Service Experience Our customer service research (sponsored by RingCentral) found that 63% of customers are frustrated by self-service options, such as ChatGPT and similar technologies. Even though 32% of the customers surveyed said they had successfully resolved a customer service issue using AI or ChatGPT-type technologies, […]

Google Photos will soon help you identify AI-generated images

Google’s Search Tool Helps Users to Identify AI-Generated Fakes However, using metadata tags will make it easier to search your Google Photos library for AI-generated content in the same way you might search for any other type of picture, such as a family photo or a theater ticket. As it becomes more common in the […]

Deep learning based sentiment analysis and offensive language identification on multilingual code-mixed data Scientific Reports

Unifying aspect-based sentiment analysis BERT and multi-layered graph convolutional networks for comprehensive sentiment dissection Scientific Reports The exclusion of syntactic features leads to varied impacts on performance, with more significant declines noted in tasks that likely require a deeper understanding of linguistic structures, such as AESC, AOPE, and ASTE. This indicates that syntactic features are […]